Customer Assistant - Visual Merchandising- Cribbs Causeway

Marks & Spencer Group; West of England; On-site; GBP 21,000 - 29,000; Full time

Job summary

Marks & Spencer is seeking a Visual Merchandiser in Fashion, Home & Beauty to shape how customers experience our stores. You’ll create high-impact displays that drive sales and bring campaigns to life on the shop floor.

You’ll balance creativity with operational demands, work at pace, and collaborate with colleagues to keep displays fresh, aligned with merchandising plans and brand guidelines. You’ll be ready to implement the hottest merchandising plans, giving our shop floor the ‘wow’ factor.

Qualifications

• Eye for fashion and attention to detail.
• Ability to deliver high-impact displays that drive sales.
• Capable of working in a fast-moving retail environment.

Responsibilities

• Use digital tools to bring campaigns to life on the shop floor.
• Deliver high-impact visual updates at pace and under pressure.
• Support colleagues across the floor and maintain a visually appealing store.
• Pivot between tasks to meet changing demand.

Skills

Eye for fashion

Resilience

Retail pace

Job description

All the details

Work pattern

Week 1

• Monday 06:00-14:00
• Tuesday 06:00-14:00
• Wednesday 06:00-14:00
• Thursday 06:00-14:00
• Saturday 06:00-14:00

Week 2

• Sunday 07:00-15:00
• Monday 06:00-14:00
• Wednesday 06:00-14:00
• Thursday 06:00-14:00
• Friday 06:00-14:00

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We’re looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.

You’ll be ready to implement the hottest merchandising plans, giving our shop floor the ‘wow’ factor. You’ll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.

• Use our digital tools to bring campaigns to life – and help make M&S the go-to for stylish, affordable quality.
• Efficiency matters. You’ll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.
• Teamwork is key. You’ll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.
• Flexibility is vital. Retail moves fast and you’ll easily pivot between tasks, meeting the demand.

If you’ve got the eye, the pace, and the grit, we want you.