Customer Assistant - Visual Merchandising - Kings Road

Marks & Spencer; Greater London; On-site; GBP 17,000 - 25,000; Full time

Job summary

Marks & Spencer Group is seeking a Visual Merchandiser for Fashion, Home & Beauty. The role focuses on shaping customer experience through compelling displays and fast-paced retail execution.

You’ll implement merchandising plans, balance creativity with daily store operations, and use digital tools to refresh campaigns and drive sales. A strong eye for fashion and teamwork are essential to success.

Qualifications

• Eye for fashion and visual storytelling.
• Ability to balance creativity with operational demands.
• Willingness to implement merchandising plans on the shop floor.

Responsibilities

• Implement high-impact visual updates that enhance the customer experience.
• Create and refresh displays using digital tools to support campaigns.
• Collaborate with store colleagues to ensure the shop floor looks and sells effectively.

Skills

Eye for fashion

Visual merchandising

Retail professionalism

Teamwork

Job description

Stylist

Work Pattern

Week 1
Sunday 09:00-17:00
Monday 07:00-15:00
Wednesday 07:00-15:00
Thursday 07:00-15:00
Friday 07:00-15:00
Saturday Off

Week 2
Sunday Off
Monday 07:00-15:00
Tuesday 07:00-15:00
Thursday 07:00-15:00
Friday 07:00-15:00
Saturday 07:00-15:00

Under 18 disclaimerTo comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We’re looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.

You’ll be ready to implement the hottest merchandising plans, giving our shop floor the ‘wow’ factor. You’ll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.

• Use our digital tools to bring campaigns to life – and help make M&S the go-to for stylish, affordable quality.

• Efficiency matters. You’ll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.

• Teamwork is key. You’ll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.

• Flexibility is vital. Retail moves fast and you’ll easily pivot between tasks, meeting the demand.

If you’ve got the eye, the pace, and the grit, we want you.