Customer Assistant - Visual Merchandiser - Stane Park

Marks & Spencer Group; Colchester; On-site; GBP 21,000 - 32,000; Full time

Job summary

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, shaping how customers experience the brand. We’re seeking people with an eye for fashion and the resilience to deliver impactful displays that drive sales.

You’ll implement merchandising plans, create compelling shop-floor visuals, and use digital tools to bring campaigns to life. Efficiency and teamwork are essential in a fast-moving retail environment.

Qualifications

• Eye for fashion and strong visual sense.
• Resilience and drive to deliver high-impact displays that sell.
• Experience in fast-moving retail environments preferred.

Responsibilities

• Implement the hottest merchandising plans to create wow-factor displays.
• Be a visual storyteller balancing creativity with operational demands.
• Use digital tools to bring campaigns to life and promote stylish, affordable quality.
• Deliver high-impact visual updates quickly, under pressure, with accuracy.
• Work across the floor to support colleagues and ensure the store looks and sells brilliantly.
• Be flexible and ready to pivot between tasks to meet demand.

Skills

Eye for fashion

Visual storytelling

Resilience

Retail operations

Job description

Work Pattern:
Week One:
Monday: 07:00-15:00
Tuesday: 07:00-15:00
Wednesday: 10:00-18:00
Thursday: 07:00-15:00
Saturday: 07:00-15:00

Week Two:
Sunday: 07:00-15:00
Monday: 07:00-15:00
Wednesday: 07:00-15:00
Thursday: 07:00-15:00
Friday: 07:00-15:00

\"Under 18 disclaimer
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.\"

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We’re looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.

You’ll be ready to implement the hottest merchandising plans, giving our shop floor the ‘wow’ factor. You’ll be a visual storyteller and a fast‑moving retail professional, balancing creativity with operational demands.

Use our digital tools to bring campaigns to life – and help make M&S the go‑to for stylish, affordable quality.

Efficiency matters. You’ll roll your sleeves up and deliver high‑impact visual updates at pace, even under pressure.

Teamwork is key. You’ll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.

Flexibility is vital. Retail moves fast and you’ll easily pivot between tasks, meeting the demand.

If you’ve got the eye, the pace, and the grit, we want you.