Customer Assistant - Visual Merchandiser - Trafford Centre

Marks and Spencer; Manchester; On-site; GBP 21,000 - 28,000; Full time

Job summary

Marks & Spencer in Manchester invites a Visual Merchandiser to shape in-store experiences across Fashion, Home & Beauty, delivering displays that wow customers and reflect seasonal campaigns. You’ll be a visual storyteller with an eye for fashion, balancing creativity with operational demands and using digital merchandising tools to bring campaigns to life on the shop floor.

Flexibility, teamwork and the pace of retail are essential as you adapt layouts, support colleagues across departments and

Qualifications

• 18+ years of age due to safety policy.

Responsibilities

• Implement the hottest merchandising plans to create the 'wow' factor on the shop floor.
• Be a visual storyteller balancing creativity with operational demands.
• Use digital tools to bring campaigns to life and showcase stylish, affordable quality at M&S.

Skills

Eye for fashion

Resilience

Teamwork

Flexibility

Creativity

Tools

Merchandising software

Job description

Saturday 07:00-15:00

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We’re looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.

All the details

Work Pattern

• Week 1
• Sunday 08:00-16:00
• Tuesday 07:00-15:00
• Wednesday 07:00-15:00
• Thursday 07:00-15:00
• Week 2
• Monday 07:00-15:00
• Tuesday 07:00-15:00
• Wednesday 12:00-20:00
• Saturday 07:00-15:00

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

You’ll be ready to implement the hottest merchandising plans, giving our shop floor the ‘wow’ factor. You’ll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.

• Use our digital tools to bring campaigns to life – and help make M&S the go-to for stylish, affordable quality.
• Efficiency matters. You’ll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.
• Teamwork is key. You’ll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.
• Flexibility is vital. Retail moves fast and you’ll easily pivot between tasks, meeting the demand.

If you’ve got the eye, the pace, and the grit, we want you.