Customer Assistant - Visual Merchandiser - Guildford

Marks and Spencer; Guildford; On-site; GBP 21,000 - 27,000; Full time

Job summary

Marks & Spencer is hiring a Visual Merchandiser in Fashion, Home & Beauty. You will craft on-floor displays that bring campaigns to life, shape the customer journey and balance creativity with operational demands to boost sales.

You’ll use our digital tools to update windows and floor sets, respond quickly to promotions, and work with colleagues across the store to ensure a fresh, cohesive look that keeps customers engaged. A keen eye for fashion and resilience under pressure are valued.

Qualifications

• Eye for fashion and ability to deliver high-impact displays.
• Resilience and drive to deliver high-impact displays under time pressure.

Responsibilities

• Create and refresh in-store displays to support campaigns and seasonal ranges.
• Collaborate with store teams to maintain a visually appealing and cohesive customer journey.

Job description

All the details

Work Pattern

Week 1

Sunday 07:00-15:00

Monday 07:00-15:00

Wednesday 07:00-15:00

Thursday 07:00-15:00

Friday 07:00-15:00

Week 2

Monday 07:00-15:00

Tuesday 07:00-15:00

Wednesday 07:00-15:00

Thursday 07:00-15:00

Saturday 07:00-15:00

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We’re looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.You’ll be ready to implement the hottest merchandising plans, giving our shop floor the ‘wow’ factor. You’ll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.

• Use our digital tools to bring campaigns to life – and help make M&S the go-to for stylish, affordable quality.
• Efficiency matters. You’ll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.
• Teamwork is key. You’ll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.
• Flexibility is vital. Retail moves fast and you’ll easily pivot between tasks, meeting the demand.If you’ve got the eye, the pace, and the grit, we want you. Are you ready for it?