Customer Assistant - Visual Merchandiser - Norwich

MARKS&SPENCER; Norwich; On-site; GBP 18,000 - 24,000; Full time

Job summary

MARKS&SPENCER in Norwich is seeking a Visual Merchandiser to shape store visuals and drive high-impact displays that attract customers and boost sales.

You’ll bring an eye for fashion, balance creativity with operational needs, and use digital tools to bring campaigns to life. The role emphasizes pace, teamwork, and flexibility as store needs evolve throughout the day.

Job description

Work Pattern

Week 1

• Monday: 07:00 - 16:00
• Tuesday: 07:00 - 16:00
• Wednesday: 11:00 - 19:00
• Saturday: 07:00 - 16:00

Week 2

• Sunday: 07:00 - 16:00
• Tuesday: 07:00 - 16:00
• Wednesday: 11:00 - 19:00
• Friday: 07:00 - 16:00

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We're looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.

You’ll be ready to implement the hottest merchandising plans, giving our shop floor the 'wow' factor. You’ll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.

Use our digital tools to bring campaigns to life - and help make M&S the go-to for stylish, affordable quality.

Efficiency matters. You’ll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.

Teamwork is key. You’ll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.

Flexibility is vital. Retail moves fast and you’ll easily pivot between tasks, meeting the demand.

If you’ve got the eye, the pace, and the grit, we want you. Are you ready for it?