Customer Assistant - Visual Merchandiser - Torbay

Marks & Spencer Plc; Torquay; On-site; GBP 20,000 - 26,000; Full time

Job summary

Marks & Spencer Plc in Torquay is seeking a Visual Merchandiser for Fashion, Home & Beauty to shape customer experiences on the shop floor. You will translate campaigns into compelling displays, balancing style with commerciality, and maintain presentable spaces that invite purchases.

The role requires pace, resilience and a flair for fashion, delivering high-impact visuals daily. You’ll collaborate with store teams, adapt plans quickly to seasonality, and use digital tools to bring campaigns to

Qualifications

• Experience in fashion, home or beauty retail merchandising.
• Ability to implement merchandising plans with speed.
• Excellent visual aesthetics and attention to detail.

Responsibilities

• Use our digital tools to bring campaigns to life – and help make M&S the go-to for stylish, affordable quality.
• Deliver high-impact visual updates at pace, even under pressure.
• Teamwork is key; support colleagues across the floor and maintain presenting standards.
• Pivot between tasks quickly to meet changing demand and seasonal priorities.

Skills

Eye for fashion

Visual storytelling

Retail merchandising

Teamwork

Job description

Work Pattern

Week 1
Monday 06:00-14:00
Tuesday 06:00-14:00
Wednesday 06:00-14:00
Thursday 06:00-14:00
Saturday 06:00-14:00
Week 2
Sunday 06:00-14:00
Monday 06:00-14:00
Wednesday 06:00-14:00
Thursday 06:00-14:00
Friday 06:00-14:00

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We’re looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell. You’ll be ready to implement the hottest merchandising plans, giving our shop floor the ‘wow’ factor. You’ll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.

• Use our digital tools to bring campaigns to life – and help make M&S the go-to for stylish, affordable quality.
• Efficiency matters. You’ll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.
• Teamwork is key. You’ll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.
• Flexibility is vital. Retail moves fast and you’ll easily pivot between tasks, meeting the demand.

If you’ve got the eye, the pace, and the grit, we want you.