Customer Assistant - Visual Merchandiser - Norwich

Marks and Spencer; Norwich; On-site; GBP 21,000 - 27,000; Full time

Job summary

Marks & Spencer in the United Kingdom is seeking a Visual Merchandiser for Fashion, Home & Beauty. This frontline role shapes how customers experience the brand by creating impactful in-store displays.

You will implement merchandising plans, deliver high-impact visuals, and balance creativity with store operations. You will use digital tools to bring campaigns to life and drive sales while maintaining efficiency and pace under pressure.

Responsibilities

• Implement the hottest merchandising plans on the shop floor.
• Be a visual storyteller delivering high-impact displays that sell.
• Balance creativity with operational demands and efficiency.
• Use our digital tools to bring campaigns to life on the floor.
• Deliver high-impact visual updates at pace, even under pressure.
• Support colleagues across the floor and contribute to a store that looks and sells brilliantly.
• Pivot between tasks as retail moves fast and demand shifts.

Job description

Summary

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All the details

Work Pattern
Week 1
Monday: 07:00 - 16:00
Tuesday: 07:00 - 16:00
Wednesday: 11:00 - 19:00
Saturday: 07:00 - 16:00

Week 2
Sunday: 07:00 - 16:00
Tuesday: 07:00 - 16:00
Wednesday: 11:00 - 19:00
Friday: 07:00 - 16:00

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We're looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.

You'll be ready to implement the hottest merchandising plans, giving our shop floor the wow' factor. You'll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.

Use our digital tools to bring campaigns to life - and help make M&S the go-to for stylish, affordable quality.

Efficiency matters. You'll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.

Teamwork is key. You'll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.

Flexibility is vital. Retail moves fast and you'll easily pivot between tasks, meeting the demand.

If you've got the eye, the pace, and the grit, we want you. Are you ready for it?