Customer Assistant - Visual Merchandiser - Culverhouse Cross

Marks & Spencer Plc; Drope; On-site; GBP 18,000 - 26,000; Full time

Job summary

Marks & Spencer Plc is seeking a Visual Merchandiser for Fashion, Home & Beauty. You will translate merchandising plans into compelling shop-floor displays that capture the brand’s “wow” factor.

As a visual storyteller in a fast-moving retail environment, you balance creativity with operational demands, using digital tools to bring campaigns to life and deliver high-impact visual updates under pressure. Teamwork and flexibility are essential to succeed.

Qualifications

• Eye for fashion and a passion for visual storytelling.
• Resilience and drive to deliver high-impact displays that sell.
• Fast-moving retail professional balancing creativity with operational demands.

Responsibilities

• Shape how customers experience the new M&S through visual merchandising.
• Implement the hottest merchandising plans to give the shop floor the 'wow' factor.
• Use digital tools to bring campaigns to life and drive in-store campaigns.
• Deliver high-impact visual updates at pace, even under pressure.
• Support colleagues across the floor and contribute to a store that looks and sells brilliantly.
• Pivot between tasks quickly to meet demand in a fast-moving retail environment.

Job description

Work Pattern:
Sunday: 07:00-15:30
Monday: 07:00-15:30
Tuesday: 07:00-15:30
Wednesday: 07:00-15:30
Thursday: 07:00-15:30

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We’re looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.

You’ll be ready to implement the hottest merchandising plans, giving our shop floor the 'wow' factor. You’ll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.

Use our digital tools to bring campaigns to life - and help make M&S the go-to for stylish, affordable quality.

Efficiency matters. You’ll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.

Teamwork is key. You’ll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.

Flexibility is vital. Retail moves fast and you’ll easily pivot between tasks, meeting the demand.