Customer Assistant - Stock Controller - Handforth

Marks and Spencer; Wilmslow; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks and Spencer is seeking a Customer Assistant to be at the frontline of the UK’s fastest growing retailer. You’ll deliver five-star service, advise on style, and drive product sales with a friendly, confident approach.

You'll use Sparks App and in-store devices to assist customers and ensure they get what they need. Flexibility to work across store areas and thrive in a high-pressure environment is essential. Apply today to join our dynamic team.

Qualifications

• Experience working with customers in a fast-paced environment.
• Strong communication and interpersonal skills.
• Comfort with using digital tools in store (Sparks App and in-store devices).

Responsibilities

• Deliver five-star service at pace to customers.
• Provide style advice or recommend and sell new products.
• Act as a resilient brand ambassador and make customers feel valued.
• Utilise Sparks App and in-store devices to enhance customer experience.
• Work as part of a team in a high-energy store environment.
• Be flexible and willing to work across different store areas.

Skills

Customer service

Communication

Teamwork

Job description

All the details

Work Pattern

Tues 14:00 -19:00
Thurs 14:00 - 19:00
Sat 14:00 - 19:00

Join M&S as a Customer Assistant where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need colleagues who are down-to-earth, who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who's ready to raise the bar by confidently delivering style advice or recommending and selling our newest products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.

Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it? Take Your Marks and apply today.