Customer Assistant - Operations - Guiseley Simply Food

Marks and Spencer; Guiseley; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer is seeking a Customer Assistant in Operations to be the backstage powerhouse keeping our stores running smoothly. This role involves a physically demanding, high‑tempo environment with a focus on stock, deliveries, and behind-the-scenes work to ensure the shop floor stays full, clean, and ready for customers.

You’ll be fast, focused, and always one step ahead, working across the wider store as needed and using digital tools to track deliveries and manage stock efficiently.

Qualifications

• Flexibility is vital to cover across the wider store and adapt to pace and demands of retail.
• Being digitally confident is essential; you will use digital tools to track deliveries and manage stock.
• Being a team player is essential; you will work across functions and support colleagues across the store.

Responsibilities

• Manage stock levels and deliveries to keep the shop floor full and ready for customers.
• Keep the store clean and organized and ensure availability of products.
• Work across store functions and support colleagues to maintain smooth operations.
• Adapt to early morning deliveries and shifting stock late in the day to keep things moving.

Skills

Flexibility

Digital tools

Teamwork

Job description

All the details

Work Pattern

Week 1
Tuesday 16:00-12:00
Friday 16:00-12:00
Saturday 14:00-22:00

Week 2
Monday 16:00-12:00
Tuesday 14:00-22:00
Thursday 14:00-22:00

Under 18 disclaimerThis job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people