Customer Assistant - Operations - Glasgow Fort

Marks & Spencer Plc; Glasgow; On-site; GBP 12,000 - 18,000; Full time

Job summary

Marks & Spencer Plc in Glasgow is seeking a Customer Assistant in Operations. This hands-on, physically demanding role keeps our stores running smoothly by handling stock, deliveries and the essential behind‑the‑scenes work that ensures the shop floor remains full, clean and ready for customers to shop.

You’ll work flexibly across the wider store, use digital tools to track deliveries and stock, and contribute as a key team player to keep products moving with urgency and accuracy, including

Qualifications

• Stock handling and deliveries management.
• Ensuring shop floor is full, clean and ready for customers.
• Flexibility to work across the wider store.
• Digital confidence to track deliveries and manage stock.
• Team player, supporting colleagues across store.

Responsibilities

• Keep stock flowing and deliveries on track.
• Maintain cleanliness and availability on the shop floor.
• Collaborate with store teams to meet demand.

Job description

Work Pattern

Sunday- 0600-1000
Friday 0600-1000
Saturday 0600-1000

Under 18 disclaimer
This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?