Customer Assistant - Operations - Braehead

Marks & Spencer Plc; Glasgow; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Unsocial premium

Job summary

Marks & Spencer Plc in Glasgow is hiring a Customer Assistant in Operations. You’ll manage stock, deliveries, and the behind-the-scenes work that keeps our store shelves full and ready for customers.

This role is fast-paced, physically demanding, and requires flexibility to work across the wider store; you’ll use digital tools to track deliveries and stock, and you’ll be part of a big team ensuring smooth shop-floor operations.

Qualifications

• Stock control experience preferred
• Flexibility to work across the store
• Digitally confident to handle stock and deliveries

Responsibilities

• Manage stock and deliveries to keep shop floor full, clean and ready for customers.
• Perform behind-the-scenes tasks to ensure smooth retail operations and product flow.
• Collaborate with store teams across functions to meet store needs.

Job description

Work Pattern
Week 1
Monday 15:30 - 19:30
Tuesday 19:30 - 23:30
Wednesday 19:30 - 23:30
Friday 15:30 - 19:30
Saturday 09:00 - 13:00

Week 2
Sunday 13:00 - 17:00
Monday 15:30 - 19:30
Wednesday 19:30 - 23:00
Thursday 19:30 - 23:30
Friday 15:30 - 19:30

Under 18 disclaimer
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.