Customer Assistant - Operations - Blackpool

Marks and Spencer; Lancashire; On-site; GBP 18,000 - 23,000; Full time

Job summary

Marks & Spencer in Lancashire is hiring a Customer Assistant in Operations to act as the backstage powerhouse of our stores. This role handles stock, deliveries, and the essential behind-the-scenes work that keeps shelves full, clean, and ready for customers.

The role requires pace, accuracy, and the ability to work across store functions. You’ll use digital tools to track deliveries and stock, adapt to early deliveries and shifting stock, and support colleagues to keep the shop running smoothly.

Responsibilities

• Stock management, deliveries and behind-the-scenes work to keep the shop floor full, clean and ready for customers.
• Be fast, focused and proactive, always one step ahead to keep products moving with urgency and accuracy.
• Flex across the wider store and support colleagues across functions to meet pace and demands of retail.
• Use digital tools confidently to track deliveries and manage stock.

Job description

All the details

Work Pattern

Week 1

Tuesday: 14:00 - 19:00
Thursday: 14:00 - 19:00
Friday: 14:00 - 19:00
Saturday: 14:00 - 19:00

Week 2

Sunday: 14:00 - 19:00
Tuesday: 14:00 - 19:00
Wednesday: 14:00 - 19:00
Saturday: 14:00 - 19:00

Under 18 disclaimer
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?