Customer Assistant -Operations - Bognor Regis

Marks & Spencer Plc; Bognor Regis; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer Plc in the United Kingdom is seeking a Customer Assistant in Operations for evening and weekend shifts. You’ll be the backstage powerhouse keeping stock flowing, deliveries processed and the shop floor ready for customers.

This role is physically demanding and fast-paced, requiring flexibility to work across the store, digital confidence to use stock-tracking tools, and a true team player mindset.

Responsibilities

• Stock and deliveries management to keep the shop floor full and ready for customers.
• Behind-the-scenes work to ensure stock accuracy and smooth store operations.
• Flexibility to work across the wider store and support colleagues as needed.
• Confidence using digital tools to track deliveries and stock levels.

Job description

Working Pattern

Week 1

Monday 18:00 - 22:00
Tuesday 18:00 - 22:00
Friday 18:00 - 22:00
Saturday 18:00 - 22:00

Week 2

Monday 18:00 - 22:00
Tuesday 18:00 - 22:00
Thursday 18:00 - 22:00
Saturday 18:00 - 22:00

Under 18 disclaimer

This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?