Customer Assistant - Mannington Swindon Simply Food

Marks and Spencer; Swindon; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section to greet shoppers, share product knowledge and help them find what they need. You’ll be at the frontline, delivering five-star service at pace while staying resilient in a busy store environment.

You’ll use Sparks App and in‑store devices to enhance the customer experience, work across store areas as needed, and contribute to growth in sales by recommending new food products with confidence.

Responsibilities

• Frontline retail role delivering five-star service at pace under pressure.
• Assist customers with product knowledge and finding items in the Food section.
• Promote and sell new food products to drive sales growth.
• Utilise Sparks App and in-store devices to enhance the customer experience.

Job description

All the details

Tuesday 12:00 -16:00
Wednesday 12:00 - 16:00
Friday 12:00 - 16:00
Saturday 12:00- 16:00

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.

Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it?