Customer Assistant - In Store Bakery - Teessdie Park

Marks & Spencer Plc; Thornaby-on-Tees, Tees Valley; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in the Bakery section to work in Thornaby-on-Tees. You will be at the sharp end of fresh produce, delivering hot bread with precision and speed, while maintaining quality and safety standards.

You’ll be a hands-on brand ambassador, bringing energy, attention to detail, and a strong customer focus to every shift, helping customers with queries and ensuring an excellent shopping experience.

Responsibilities

• Deliver hot bread and fresh bakery products to customers efficiently.
• Provide fast, five-star service and accurate product information.
• Maintain stock levels on the shop floor and assist with display standards.
• Adapt to busy checkout and service areas while ensuring food safety.
• Collaborate with team members to meet daily targets and service quality.

Job description

Work Pattern

Sunday 14:00-18:00
Wednesday 17:00-21:00
Friday 17:00-21:00
Saturday 17:00-21:00

Under 18 disclaimer

This job role involves working with specialist cutting equipment and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You'll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift – delivering hot bread, fresh perspectives, and fast, five-star service to our customers.

• At M&S, our customers don't wait. You’ll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.

• You’ll confidently manage demand, keeping our shelves full and our customers impressed.

• Efficiency and effectiveness are key aspects of your role. You’ll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.

• Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.

• Flexibility is vital. You’ll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

This is a tough, fast-paced role – but one where you’ll see the impact of your work, every single day.