Customer Assistant - In Store Bakery - Workington

Marks and Spencer; Workington; On-site; GBP 17,000 - 21,000; Full time

Job summary

Marks & Spencer in our bakery team is seeking a Customer Assistant to help deliver hot bread, fresh perspectives, and fast, five-star service to customers. You'll be a hands-on brand ambassador working at the sharp end of fresh produce under pressure with precision.

You’ll rise to the challenge in a busy store, manage demand, keep shelves stocked, and collaborate with colleagues. Flexibility is essential as you adapt to different roles across shifts.

Qualifications

• Passion for food and customer service.
• Willingness to work in a fast-paced bakery environment.
• Team player with flexibility to work across different roles.

Responsibilities

• Deliver hot bread, fresh perspectives, and fast, five-star service to customers.
• Maintain high standards of food quality and safety.
• Balance speed with safety to ensure freshness and availability during peak hours.
• Work closely with others to maintain output.
• Adapt to store rhythm and be willing to work across roles as needed.

Job description

All the details

Work Pattern

Tuesday 14:30-18:30
Wednesday 14:30-18:30
Friday 14:30-18:30
Saturday 14:30-18:30

Under 18 disclaimer

This job role involves working with specialist cutting equipment and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You’ll be a hands‑on, sleeves‑up brand ambassador bringing energy and attention to detail to every shift - delivering hot bread, fresh perspectives, and fast, five-star service to our customers.

• At M&S, our customers don't wait. You'll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.

• You'll confidently manage demand, keeping our shelves full and our customers impressed.

• Efficiency and effectiveness are key aspects of your role. You'll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.

• Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.

• Flexibility is vital. You'll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

This is a tough, fast-paced role - but one where you'll see the impact of your work, every single day. Are you ready for it? Take Your Marks