Customer Assistant - In Store Bakery - Vangarde Monks Cross

Marks and Spencer; York and North Yorkshire; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer is seeking a Customer Assistant for our Bakery section. You’ll be at the sharp end of fresh produce, delivering hot bread and five-star service to customers while maintaining quality and safety standards.

You’ll rise to the pace of the store, work across shifts, and collaborate with colleagues to ensure shelves stay full and customers are impressed with your efficiency and care.

Qualifications

• Customer-focused service delivery.
• Ability to work under pressure in a fast-paced environment.
• Willingness to adapt to different store roles and shifts.

Responsibilities

• Deliver fast, five-star customer service in the Bakery section.
• Maintain high standards of food quality and safety.
• Keep shelves well-stocked and presentable during peak hours.
• Work as a team across shifts to meet store needs.
• Be flexible in taking on different tasks as required.

Skills

Customer service

Teamwork

Flexibility

Attention to detail

Education

No formal qualifications required

Job description

All the details

Working Pattern

Sunday - 9:30 - 17:30
Monday - 12:30 - 20:30
Tuesday - 12:30 - 20:30

Under 18 disclaimer

This job role involves working with specialist cutting equipment and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You will be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift - delivering hot bread, fresh perspectives, and fast, five-star service to our customers.

• At M&S, our customers don't wait. You'll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.

• You will confidently manage demand, keeping our shelves full and our customers impressed.

• Efficiency and effectiveness are key aspects of your role. You will balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.

• Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.

• Flexibility is vital. You will adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

This is a tough, fast-paced role - but one where you'll see the impact of your work, every single day.