Customer Assistant - In-Store Bakery -Cannock Orbital

Marks & Spencer Plc; Cannock; On-site; GBP 12,398 - 15,153; Part time

Job summary

Marks & Spencer Plc is seeking an enthusiastic Customer Assistant for our Bakery section in Cannock. You will be at the sharp end of fresh produce, delivering hot bread and providing fast, five-star service to our customers.

This hands-on role requires energy, attention to detail, and the ability to work across different bakery tasks, including early starts and peak hours to uphold high food quality and safety standards. You’ll be a team player who adapts to the store rhythm with dedication.

Qualifications

• Customer-facing experience in retail or food service.
• Ability to work early starts and weekends.
• Commitment to food safety and quality standards.

Responsibilities

• Deliver hot bread to customers with fast, five-star service.
• Keep bakery shelves full and accurately stocked.
• Ensure food quality and safety standards are met during peak hours.
• Work flexibly across different bakery roles as needed.

Job description

Operations Assistant

Work Pattern

Week 1

Sunday: 08:00–14:00
Tuesday: 10:00–16:30
Thursday: 16:30–20:30

Week 2

Sunday: 08:00–14:00
Wednesday: 14:00–20:30
Thursday: 10:00–16:30

Under 18 disclaimer
This job role involves working with specialist cutting equipment and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You’ll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift – delivering hot bread, fresh perspectives, and fast, five-star service to our customers.

• At M&S, our customers don't wait. You’ll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.
• You’ll confidently manage demand, keeping our shelves full and our customers impressed.
• Efficiency and effectiveness are key aspects of your role. You’ll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.
• Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.
• Flexibility is vital. You’ll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

This is a tough, fast-paced role – but one where you’ll see the impact of your work, every single day. Are you ready for it?