Customer Assistant - In Store Bakery - Elgin Simply Food

Marks and Spencer; Elgin; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer is seeking a Customer Assistant for our Bakery section. You will be hands-on on the shop floor, ensuring fresh bread and quality products reach customers with speed and care. The role requires energy, attention to detail, and a readiness to support different store tasks during busy periods.

Experience in fast-paced retail is valuable; flexibility to work across shifts and roles is essential to keep shelves stocked and service levels high.

Qualifications

• Hands-on customer service approach with a focus on quality and safety.
• Ability to work quickly and accurately to maintain fresh bakery products.
• Willingness to adapt to different store roles and busy peak periods.

Responsibilities

• Deliver hot bread and fresh products to customers.
• Keep shelves stocked and presentable throughout shifts.
• Work as part of a team to maintain high food quality and safety standards.

Skills

Customer service

Team player

Attention to detail

Adaptability

Time management

Food safety

Job description

All the details

Working Pattern:

Monday: 14:00 - 18:00
Tuesday: 14:00 - 18:00
Wednesday: 14:00 - 18:00
Saturday: 08:00 - 12:00

Under 18 disclaimer This job role involves working with specialist cutting equipment and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You’ll be a hands‑on, sleeves‑up brand ambassador bringing energy and attention to detail to every shift - delivering hot bread, fresh perspectives, and fast, five‑star service to our customers.

• At M&S, our customers don't wait. You’ll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.

• You’ll confidently manage demand, keeping our shelves full and our customers impressed.

• Efficiency and effectiveness are key aspects of your role. You’ll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.

• Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.

• Flexibility is vital. You’ll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

This is a tough, fast-paced role - but one where you'll see the impact of your work, every single day.