Customer Assistant - InStore Bakery - Biggleswade

Marks and Spencer; Biggleswade; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer in Biggleswade is seeking a Customer Assistant for our Bakery section, joining a fast-paced team that delivers hot bread and fresh produce with precision. You will be a hands-on brand ambassador, ensuring high standards of service and product presentation at every shift.

This role requires an 18+ age minimum due to health and safety rules, and success depends on energy, teamwork, and flexibility to work across different store roles as needed.

Qualifications

• Customer-facing skills with a friendly, service-oriented approach.
• Ability to work in a fast-paced bakery environment.
• Willingness to adapt to a variety of tasks across shifts.

Responsibilities

• Support bakery operations to ensure fresh, well-presented products.
• Manage customer demand and keep shelves stocked during peak hours.
• Maintain high standards of food safety and quality control.
• Work as part of a team and adapt to different roles as needed.

Skills

Customer service

Food handling

Shift flexibility

Job description

All the details

Work Pattern
Sunday 07:00-15:00
Thursday 08:00-16:00
Friday 08:00-16:00
Saturday 07:00-15:00

This job role involves working with specialist cutting equipment and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You’ll be a hands‑on, sleeves‑up brand ambassador bringing energy and attention to detail to every shift - delivering hot bread, fresh perspectives, and fast, five‑star service to our customers.

• At M&S, our customers don’t wait. You’ll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.

• You’ll confidently manage demand, keeping our shelves full and our customers impressed.

• Efficiency and effectiveness are key aspects of your role. You’ll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.

• Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high‑quality output.

• Flexibility is vital. You’ll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.
  

This is a tough, fast‑paced role - but one where you’ll see the impact of your work, every single day. Are you ready for it?