Customer Assistant - In Store Bakery - Elgin Simply Food

Marks & Spencer Plc; Elgin; On-site; GBP 18,000 - 24,000; Part time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant for our Bakery section, where you’ll be at the sharp end of fresh produce, working under pressure with precision.

You’ll be a hands-on brand ambassador, bringing energy and attention to detail to every shift, delivering hot bread, fresh perspectives, and five-star service to customers. Rise early, adapt to store rhythms, and work across roles with determination.

Qualifications

• Experience in fast-paced retail or bakery environments.
• Able to work early mornings and adapt to store rhythms.
• Strong customer focus with high attention to food quality and safety.

Responsibilities

• Deliver hot bread and fast, five-star service to customers.
• Maintain shelf availability and ensure freshness during peak hours.
• Work collaboratively with the store team to meet demand and standards.

Skills

Customer service

Team player

Attention to detail

Flexible

Fast-paced environment

Job description

Working Pattern:

Monday: 14:00 - 18:00
Tuesday: 14:00 - 18:00
Wednesday: 14:00 - 18:00
Saturday: 08:00 - 12:00

Under 18 disclaimer

This job role involves working with

specialist cutting equipment

and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You'll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift – delivering hot bread, fresh perspectives, and fast, five-star service to our customers.

• At M&S, our customers don't wait. You’ll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.

• You’ll confidently manage demand, keeping our shelves full and our customers impressed.

• Efficiency and effectiveness are key aspects of your role. You’ll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.

• Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.

• Flexibility is vital. You’ll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

This is a tough, fast-paced role – but one where you’ll see the impact of your work, every single day.