Customer Assistant - In-Store Bakery - Dumbarton Simply Food

Marks & Spencer Plc; Dumbarton; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Plc in the United Kingdom is seeking a Customer Assistant for our Bakery section. You will be at the sharp end of fresh produce, working under pressure with precision to deliver great service.

You'll be hands-on, upbeat and reliable, helping to keep shelves stocked, serve customers, and adapt to the rhythm of early shifts. This role requires energy, a passion for food, and teamwork to maintain high standards.

Qualifications

• Customer-focused approach to service delivery.
• Ability to work collaboratively in a fast-paced bakery environment.
• Willingness to learn and adapt to different tasks as needed.

Responsibilities

• Serve customers with a friendly and efficient attitude.
• Assist in delivering fresh bread and pastries to display and shelves.
• Keep work area clean and ensure food safety standards are met.
• Balance speed with accuracy during busy periods.
• Work as part of a team to maintain high standards across shifts.

Skills

Customer service

Teamwork

Flexibility

Attention to detail

Job description

All the details

Work Pattern

Monday 04:00-09:00
Tuesday 04:00-09:00
Friday 04:00-09:00
Saturday 04:00-09:00

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Under 18 disclaimer This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You'll be a hands‑on, sleeves‑up brand ambassador bringing energy and attention to detail to every shift - delivering hot bread, fresh perspectives, and fast, five‑star service to our customers.

• At M&S, our customers don't wait. You'll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.

• You'll confidently manage demand, keeping our shelves full and our customers impressed.

• Efficiency and effectiveness are key aspects of your role. You'll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.

• Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.

• Flexibility is vital. You'll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

This is a tough, fast‑paced role - but one where you'll see the impact of your work, every single day.