Customer Assistant - In-Store Bakery - Castlepoint

Marks & Spencer Plc; Bournemouth, Dullingham; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Unsocial premium

Job summary

Marks & Spencer Plc in Bournemouth is seeking a Customer Assistant in the Bakery section. You will join a fast-paced team responsible for delivering hot bread, fresh produce, and five-star service while working early morning shifts.

The role requires energy, attention to detail, and a hands-on, sleeves-up approach. Applicants must be 18+ due to safety regulations and will benefit from an unsocial premium for night hours.

Responsibilities

• Serve customers in the Bakery section with energy and attention to detail.
• Deliver hot bread and fresh produce to customers during shifts.
• Maintain high standards of food quality and safety on the shop floor.
• Work as part of a team to balance speed with accuracy during peak hours.
• Be flexible to work across different roles as needed and adapt to store rhythm.

Job description

Work Pattern

Tuesday 04:00-12:45
Wednesday 04:00-12:45
Thursday 04:00-12:45
Saturday 04:00-12:45

Sunday 06:00-14.45
Tuesday 04:00-12:45
Wednesday 04:00-12:45
Thursday 04:00-12:45

This job role involves early mornings and working with specialist cutting equipment, which means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day. You'll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift – delivering hot bread, fresh perspectives, and fast, five-star service to our customers.

• At M&S, our customers don't wait. You'll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.
• You'll confidently manage demand, keeping our shelves full and our customers impressed.
• Efficiency and effectiveness are key aspects of your role. You'll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.
• Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.
• Flexibility is vital. You'll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

This is a tough, fast-paced role - but one where you'll see the impact of your work, every single day.