Customer Assistant - InStore Bakery - Hereford

Marks and Spencer; Hereford; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks and Spencer in Hereford is seeking a Customer Assistant in our Bakery section. You will handle fresh produce, assist customers and maintain high food quality and safety standards.

We are looking for passionate individuals who thrive under pressure, work well in a team, and adapt to the store’s rhythm with energy and attention to detail on every shift. The role involves early starts and flexible hours across a rotating weekly pattern, and applicants must be 18 or over.

Qualifications

• Must be 18+ to comply with health and safety legislation.

Responsibilities

• Deliver hot bread and fresh produce with energy and accuracy.
• Provide fast, five-star service to customers.
• Maintain high standards of food quality and safety on shift.
• Work with others to manage shelf availability and store cleanliness.

Skills

Customer service

Teamwork

Adaptability

Attention to detail

Job description

All the details

Work Pattern
Week 1
Sunday 07:30-17:00
Thursday 13:00-20:00
Friday 12:45-20:00

Week 2
Tuesday 14:30-20:00
Wednesday 14:30-20:00
Friday 14:00-20:00

This job role involves working with specialist cutting equipment and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You'll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift - delivering hot bread, fresh perspectives, and fast, five-star service to our customers.

• At M&S, our customers don't wait. You'll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.

• You'll confidently manage demand, keeping our shelves full and our customers impressed.

• Efficiency and effectiveness are key aspects of your role. You'll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.

• Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.

• Flexibility is vital. You'll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.
  

This is a tough, fast-paced role - but one where you'll see the impact of your work, every single day.