Customer Assistant - In-Store Bakery - Hereford

Marks and Spencer; Hereford; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks and Spencer in Hereford is seeking a Customer Assistant for our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. You\'ll be a hands-on, sleeves-up ambassador delivering hot bread, fresh perspectives, and fast service to customers.

You\'ll help keep shelves full and maintain high standards in quality and safety. You\'ll balance speed with safety, adapt to the store rhythm, and work across different roles as needed.

Qualifications

• Customer-facing role in a busy store environment.
• Ability to work under pressure while maintaining standards.
• Willingness to learn bakery processes and food safety basics.

Responsibilities

• Assist customers with product queries and purchases.
• Maintain bakery shelves and stock levels for freshness and availability.
• Operate with speed and accuracy to balance demand during peak hours.
• Support team across different store roles as needed and communicate clearly.

Skills

Customer service

Team player

Attention to detail

Job description

All the details

Work Pattern

Sunday 06:30-17:30
Tuesday 14:00-20:00
Wednesday 14:00-20:00
Thursday 14:00-20:00
Friday 14:00-20:00

Monday 14:00-20:00
Tuesday 14:00-20:00
Thursday 14:00-20:00
Friday 14:00-20:00
Saturday 08:00-19:00

This job role involves working with specialist cutting equipment and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.You'll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift - delivering hot bread, fresh perspectives, and fast, five-star service to our customers. At M&S, our customers don't wait. You'll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety. You'll confidently manage demand, keeping our shelves full and our customers impressed. Efficiency and effectiveness are key aspects of your role. You'll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours. Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output. Flexibility is vital. You'll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.This is a tough, fast-paced role - but one where you'll see the impact of your work, every single day.