Customer Assistant - In-store bakery - Salisbury

Marks and Spencer; Salisbury; On-site; GBP 17,000 - 21,000; Full time

Job summary

Marks & Spencer is hiring a Customer Assistant in our Bakery section. You’ll start early, handle fresh produce with care, and deliver hot bread and quick service to shoppers, maintaining high standards even when the shop is busy.

You’ll work as part of a close-knit team, adapt to different roles, and balance speed with safety. The role includes an unsocial premium for night hours (£3 per hour between 22:00 and 06:00). Applicants must be 18 or over.

Qualifications

• Applicants must be aged 18 or over due to equipment safety.

Responsibilities

• Deliver hot bread and fresh products to customers with energy and precision.
• Manage demand and keep shelves full during busy periods.
• Balance speed with safety to uphold high standards of food quality and safety.
• Be a hands-on team player and adapt to different roles as needed.

Job description

All the details

Working Pattern

Sunday 07:30 - 11:30
Friday 05:00 - 13:00
Saturday 05:00 - 13:00

Under 18 disclaimer

This job role involves working with specialist cutting equipment and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You’ll be a hands‑on, sleeves‑up brand ambassador bringing energy and attention to detail to every shift - delivering hot bread, fresh perspectives, and fast, five‑star service to our customers.

At M&S, our customers don’t wait. You’ll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.

You’ll confidently manage demand, keeping our shelves full and our customers impressed.

Efficiency and effectiveness are key aspects of your role. You’ll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.

Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high‑quality output.

Flexibility is vital. You’ll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

This is a tough, fast-paced role - but one where you’ll see the impact of your work, every single day. Are you ready for it?