Customer Assistant - Home Delivery Driver

CO-OP; Stone Cross; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading grocery retailer in the UK is seeking a Customer Assistant - Home Delivery Driver. The role requires a full UK driving licence with at least 3 years of experience and offers a salary of £12.60 per hour. Candidates should have a genuine concern for customer needs and flexibility in working shifts. The position includes benefits such as 31 days of holiday and a pension scheme with employer contributions.

Benefits

30% discount on all Co-op products

Pension scheme with up to 10% employer contributions

Virtual healthcare services

Cycle-to-work scheme

31 days of holiday

Qualifications

• Full UK driving licence held for at least 3 years with no more than 6 points.
• Genuine concern for the needs of customers and colleagues.
• Ability to build positive relationships with customers and colleagues.

Responsibilities

• Deliver shopping to customers' homes, handling orders with care.
• Conduct daily checks to ensure the delivery vehicle is safe and compliant.
• Assist in the store when not on the road, serving customers and restocking.

Skills

Customer service skills

Positive attitude

Flexibility

Relationship building

Job description

Customer Assistant - Home Delivery Driver

Job details

• Posting date: 16 September 2025
• Salary: £12.60 per hour
• Hours: Part time
• Closing date: 23 September 2025
• Location: Sandwich, Kent, CT13 9AL
• Company: Co-op Group
• Job type: Permanent
• Job reference: 1058742_1758035602

Summary

Customer Team Member - Home Delivery Driver

Location: Moat Sole Road, Sandwich, CT13 9AL

Pay: £12.60 per hour

Contract: 16 hours per week + regular overtime, permanent, part time

Working pattern: Shifts can vary between 9am-5pm, 2pm-10pm or 4 x 4hour shifts across the week. Role will include weekends and we’re happy to discuss your availability at interview.

Full, paid training provided. You can apply for this role using your mobile device (no CV needed!)

This role involves delivering shopping to customers' homes, so you’ll need a full UK driving licence and to have been driving for at least 3 years.

We’re looking for Home Delivery Drivers to join our team at Co-op.

When you join Co-op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.

As a Home Delivery Driver, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to make sure customers’ orders are handled with care and help out in the store when you’re not on the road.

At Co-op, we do things a different way. For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.

What you’ll do

• Pick and pack our customers’ orders, then deliver them to their doorsteps, representing Co-op out on the road as a safe and considerate driver
• Make sure your delivery vehicle is safe and compliant, conducting daily checks to ensure it’s in good working order
• Lend a hand in the store when you’re not on the road, serving customers on the till, restocking shelves, and helping your colleagues solve problems
• Help introduce new ways of working and make change feel natural, sharing your experiences with your colleagues so everyone learns together
• Get involved in all kinds of activities and events to support your local community

This job would suit people who have

• A full UK driving licence held for at least 3 years and with no more than 6 points
• Genuine concern for the needs of customers and colleagues
• Great people skills, with the ability to build positive relationships with customers and colleagues
• A positive approach to change and problem solving
• The flexibility to work a range of different shifts

Why Co-op?

• 30% discount on all Co-op products in-store plus 10% discounts on all other brands
• A pension scheme with up to 10% employer contributions
• Wagestream – a money management app giving you access to a percentage of your pay as you earn it
• 31 days of holiday (including bank holidays, pro rata for part time colleagues)
• Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
• 24/7 employee assistance service
• Full, paid training and dedicated support for your personal development and career progression
• Rotas shared three weeks in advance and accessible on your phone
• Cycle-to-work scheme

Building an inclusive workplace

We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We’re also part of the Disability Confident scheme, meaning we’ll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We’ll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.

We reserve the right to remove a vacancy before the scheduled closing date.

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