Customer Assistant - Food - Evesham Simply Food

Marks and Spencer; Evesham; Sur place; GBP 12 000 - 18 000; Plein temps

Résumé du poste

Marks & Spencer is seeking a Customer Assistant in our Food section. This frontline role involves helping customers, showing product knowledge, and driving demand for our newest food items. You’ll be a brand ambassador who delivers great service in a fast-paced environment.

Applicants should be ready to work early mornings, adapt across store areas, and use in-store digital tools to enhance the shopping experience. This is a dynamic role with opportunities to grow within UK retail operations.

Qualifications

• Frontline customer service experience in a busy retail environment is advantageous.
• Willingness to work early mornings and unsocial hours is required.

Responsabilités

• Assist customers in the Food section and provide five-star service.
• Utilise store tools and devices to help customers find products and complete purchases.
• Support store operations across different areas as needed.

Description du poste

All the detailsSunday 05:00-11:15 Thursday 03:45 - 10:00 Friday 03:45 - 10:00 Saturday 03:45 - 10:00

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Under 18 disclaimer This job role involvesworking early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?