Customer Assistant - Food - Arnison Centre Durham Retail Park

Marks & Spencer; North East; Vor Ort; GBP 12.000 - 15.000; Vollzeit

Benefits dieser Stelle

Unsocial premium (£3/h)

Zusammenfassung

Marks & Spencer in the UK is seeking a Customer Assistant in Food to be frontline, delivering five-star service at pace. You’ll use Sparks App and in-store devices to assist customers, work as part of a high-energy team, and adapt across store areas as demands change.

The role emphasizes genuine product knowledge, resilience, and commitment to helping customers feel valued on every visit.

Qualifikationen

• Willingness to work early mornings.
• Able to work across different store areas as needed.
• Interest in learning about M&S Food products and helping customers.

Aufgaben

• Provide five-star service at pace to customers.
• Utilise Sparks App and in-store devices to enhance the experience.
• Be a team player in a high-energy, high-demand environment.
• Be flexible to work across store areas and shifts.
• Confidently recommend and sell new food products to customers.

Kenntnisse

Digital confidence

Team player

Flexibility

Customer service

Tools

Sparks App

In-store devices

Jobbeschreibung

Work Pattern

Week 1
Monday 12:00-20:30
Thursday 05:00-13:00
Saturday 05:00-13:00

Week 2
Sunday 07:00-15:00
Monday 12:00-20:30
Friday 05:00-13:00

Under 18 disclaimer

This job role involvesworking early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?