Customer Assistant - Food - Northallerton Foodhall

Marks & Spencer; Northallerton; Sur place; GBP 12 000 - 15 000; Plein temps

Avantages offerts par ce poste

+£3.00 p/h unsocial premium

Résumé du poste

Marks & Spencer is hiring a Customer Assistant in our Food section to be at the frontline of the UK’s fastest-growing retailer. You’ll work night shifts and be expected to deliver five-star service, adapting to peak demand while staying composed and helpful throughout your shift.

Candidates should be resilient, customer-focused, and ready to use Sparks App and in-store devices to assist customers. The role requires flexibility across store areas and a strong team ethos.

Qualifications

• You’ll be a resilient, committed brand ambassador who enjoys helping customers.
• Willingness to work late nights and on weekends.
• Under 18 disclaimer applies; applicants must be 18+.

Responsabilités

• Deliver five-star service at pace and be a frontline representative in the Food department.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Be a team player in a high-pressure, busy store environment and support colleagues.
• Flexibility to work across different store areas and shifts, including late nights.

Description du poste

Working Pattern

Wednesday 20:00-06:00

Thursday 20:00-06:00

Friday 20:00-06:00

Saturday 20:00-06:00

Under 18 disclaimer

This job role involvesworking late nights and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.

• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?