Customer Assistant - Food- Lisburn

Marks and Spencer; Lisburn; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Unsocial hours premium

Job summary

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're seeking down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

You'll be a resilient and committed brand ambassador who confidently recommends and sells our newest food products to customers. Through remarkable service you'll ensure customers feel valued every time they shop with us.

Qualifications

• Customer-facing service experience preferred.
• Ability to adapt to shift patterns and store layouts.

Responsibilities

• Provide five-star service and handle customer requests promptly.
• Stock shelves and assist customers on the shop floor.
• Utilise in-store devices and Sparks App to enhance the customer experience.
• Contribute to a positive, high-energy store environment.
• Be flexible to work across different store areas as needed.

Skills

Customer service

Teamwork

Flexibility

Digital tools

Job description

All the details

Work Pattern

Monday 04:00-12:00
Tuesday 04:00-12:00
Wednesday 04:00-12:00
Friday 04:00-12:00
Saturday 04:00-12:00

Monday - 04:00-12:00
Tuesday 04:00-12:00
Wednesday 04:00-12:00
Thursday 04:00-12:00
Friday 04:00-12:00

Under 18 disclaimer This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.

• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

• Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it?