Customer Assistant – Fast-Paced Service, Digital-Savvy

Marks and Spencer; Leicester; On-site; GBP 18,000 - 23,000; Full time

Job summary

Marks and Spencer is seeking a Customer Assistant to be at the frontline of the UK’s fastest growing retailer. You’ll deliver five-star service at pace, help customers, and confidently recommend our newest products to shoppers.

Flexibility is vital as shifts vary across early mornings and busy periods; you’ll work in a high-pressure environment, use Sparks App and in-store devices, and contribute to a positive team atmosphere.

Qualifications

• Under 18 disclaimer: candidates must be 18 or older.

Responsibilities

• Provide frontline customer service in a busy retail environment.
• Assist customers, advise on products, and drive sales through confident recommendations.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Work as part of a team to maintain high-energy, efficient store operations.

Job description

Marks and Spencer is seeking a Customer Assistant to be at the frontline of the UK’s fastest growing retailer. You’ll deliver five-star service at pace, help customers, and confidently recommend our newest products to shoppers.

Flexibility is vital as shifts vary across early mornings and busy periods; you’ll work in a high-pressure environment, use Sparks App and in-store devices, and contribute to a positive team atmosphere.