Customer Assistant — Fast-Paced, Flexible Weekend Shifts

Marks & Spencer Plc; Throop; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer Food section is hiring a Customer Assistant to be at the frontline of our busy store. You’ll stay sharp, fast, and focused during peak times, delivering five-star service and embracing transformation on offer.

You'll be a brand ambassador, confidently recommending and selling our newest food products, and using Sparks App and in-store devices to enhance the customer experience. Flexibility to work across store areas is essential.

Qualifications

• Frontline role requiring strong customer service and a positive attitude.
• Ability to thrive in a high-pressure retail environment.
• Willingness to learn and utilise digital tools to enhance customer experience.

Responsibilities

• Serve and sell products to customers, ensuring a seamless experience.
• Promote and recommend new food products to customers.
• Be a flexible team member across store areas and shifts.

Skills

Customer service

Teamwork

Digital literacy

Flexibility

Brand ambassador

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Food section is hiring a Customer Assistant to be at the frontline of our busy store. You’ll stay sharp, fast, and focused during peak times, delivering five-star service and embracing transformation on offer.

You'll be a brand ambassador, confidently recommending and selling our newest food products, and using Sparks App and in-store devices to enhance the customer experience. Flexibility to work across store areas is essential.