Customer Assistant

Marks & Spencer Plc; St Andrews; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Unsocial premium

Job summary

Marks & Spencer is hiring a Customer Assistant in our Food section, joining the frontline of the UK’s trusted retailer. You’ll be serving customers, restocking shelves, and delivering five-star service at pace in a busy store.

We’re looking for down-to-earth colleagues who thrive under pressure, are flexible across shifts, and comfortable using in-store devices and spark tools. Applicants must be 18 or over and ready to work early mornings.

Qualifications

• Must be 18+ years old.
• Available for early morning shifts.
• Willing to work across store areas and use in-store devices.

Responsibilities

• Assist customers in the Food section and provide five-star service.
• Restock shelves and maintain store appearance.
• Operate in-store devices and digital tools to enhance service.

Skills

Customer service

Retail knowledge

Teamwork

Flexibility

Digital tools

Job description

Sunday: 06:00 - 10:00
Tuesday: 05:00 - 09:00
Wednesday: 05:00 - 09:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

"Under 18 disclaimer
This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace."
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.

Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?

#Christmas