Customer and Trading Manager - Nightshift

TN United Kingdom; Market Harborough; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in retail is seeking a Customer and Trading Manager for the night shift in Market Harborough. This role involves leading the overnight team, ensuring operational efficiency, and providing excellent customer service. With a focus on team development and management, this position offers a competitive salary and benefits, including a nightshift premium and opportunities for career growth within the Sainsbury's family.

Benefits

Nightshift premium

4-night workweek

Discount card

Free food and hot drinks

Generous holiday entitlement

Pension matching

Share scheme

Wellbeing support

Colleague networks

Cycle to Work scheme

Qualifications

• Experience in retail management preferred.
• Ability to motivate and inspire a team.

Responsibilities

• Lead the overnight team and manage in-store operations.
• Plan shift patterns and ensure smooth operations during the night.
• Conduct thorough handovers to the next manager.

Skills

Leadership

Team Management

Operational Management

Job description

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Customer and Trading Manager - Nightshift, Market Harborough

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Client:

Sainsbury's

Location:

Market Harborough, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

84a25a119c7a

Job Views:

2

Posted:

21.05.2025

Expiry Date:

05.07.2025

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Job Description:

Night shift is where the magic happens. Deliveries come in, shelves are restocked, and everything has to be ready for the working day. It’s a great place to start or develop your retail management career because it’ll help you develop essential skills.

You’ll lead the overnight team and be responsible for what happens in-store during your shift; and great training will give you the confidence to lead your team, plan resources effectively, and ensure customers are always delighted.

What you’ll be doing

Our purpose is to serve and help every customer, driven by our passion for food.

Your team will restock shelves, take in warehouse deliveries, and assist with overnight online picking. You’ll ensure everything is exactly where it’s needed for colleagues and customers in the morning. Your focus will be operational in-store management — running the shift smoothly during the night, managing your team’s performance and time, and demonstrating a decisive, organized, and inclusive approach.

We recognize that working at night isn’t for everyone, and an additional annual premium of up to £4,500 is applied to salaries for nightshift management roles, where eligible.

While on shift, you’ll be ultimately responsible for ensuring it runs like clockwork. In collaboration with other managers, you’ll plan shift patterns and activities in advance. At the end of your shift, you’ll do a thorough handover to the next manager.

We’ll give you the time and space you need to do all that properly because when our teams work well together, our customers notice.

Who you are

This is a great way to begin your management career in retail or to develop your existing skills and make them first-class. Our customers always look for that something extra special in-store, and your ability to guide, motivate, and inspire your team will be key to achieving that.

Our structure provides clear management presence across the full range of opening hours so that our customers and colleagues always feel able to ask for help or offer solutions when things aren’t going well. You’ll be responsible for making everything as good as it can be. We’re an award-winning diverse employer, so you’ll nurture a team where everyone feels supported to be themselves.

How you can develop

When joining us, you will receive a clear induction and orientation, alongside a training plan tailored to your needs that you'll build with your manager. They will support and coach you to deliver great performance while providing plenty of time for development.

There are many opportunities for you to stretch and develop your skills, so let us know when you’re ready to take on more. Remember, you’ll be part of the Sainsbury’s family, so you’ll never be short of options.

What we’ll give you

Salary will depend on your experience, store size, complexity, and location. Additionally, we offer a range of benefits for our managers, including:

• Nightshift premium - up to £4,500 annually for working nights, where eligible
• 4-night workweek - our full-time nightshift managers work their hours across 4 nights
• Discount card – 10% off shopping at Sainsbury’s, Argos, Tu, and Habitat after four weeks; increases to 15% on Fridays and Saturdays at Sainsbury’s, and at Argos on paydays
• Free food and hot drinks in all stores
• Generous holiday entitlement, maternity, and paternity leave
• Pension – we’ll match 4-7% of your contributions
• Sainsbury’s share scheme – build up investments at discounted rates
• Wellbeing support – access to emotional support, counseling, legal, and financial advice
• Colleague networks – connect with like-minded people to fulfill your potential
• Cycle to Work scheme – hire a bike and cycling equipment, saving on tax and NI
• Special offers on gym memberships, restaurants, holidays, retail vouchers, and more

Click ‘apply’ to start your Sainsbury’s journey.