Customer and Trading Manager - Nightshift

TN United Kingdom; Warwick; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in retail is looking for a Customer and Trading Manager for the night shift in Warwick. This role involves leading a team, ensuring operational efficiency, and delivering excellent customer service. With a nightshift premium and various benefits, this position is ideal for those looking to develop their management career in a dynamic environment.

Benefits

Nightshift premium - up to £4,500 annually

4-night workweek for full-time nightshift managers

10% discount at Sainsbury’s after four weeks

Free food and hot drinks in stores

Generous holiday, maternity, and paternity leave

Pension scheme with employer contributions

Wellbeing support including counseling

Cycle to Work scheme

Special offers on gym memberships and holidays

Qualifications

• Ability to guide, motivate, and inspire a team.
• Experience in retail management is beneficial.

Responsibilities

• Lead the overnight team and manage in-store activities.
• Ensure operational management runs smoothly during the night shift.
• Plan shift patterns and collaborate with other managers.

Skills

Team Leadership

Operational Management

Customer Service

Time Management

Motivation

Job description

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Customer and Trading Manager - Nightshift, Warwick

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Client:

Sainsbury's

Location:

Warwick, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

623aea546b27

Job Views:

2

Posted:

21.05.2025

Expiry Date:

05.07.2025

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Job Description:

Night shift is where the magic happens. Deliveries come in, shelves are restocked, and everything has to be ready for the working day. It’s a great place to start or develop your retail management career, as it helps you develop essential skills.

You’ll lead the overnight team and be responsible for in-store activities during your shift; with great training, you’ll gain confidence to lead your team, plan resources effectively, and ensure customer satisfaction.

What you’ll be doing

Our purpose is to serve and help every customer, driven by our passion for food.

Your team will restock shelves, handle warehouse deliveries, and assist with overnight online picking. You’ll ensure everything is in the right place for colleagues and customers in the morning. Your focus will be operational in-store management — running the shift smoothly, managing team performance and time, and demonstrating a decisive, organized, and inclusive approach.

We recognize that working at night isn’t for everyone, and an additional annual premium of up to £4,500 is applied to salaries for nightshift management roles, where eligible.

While on shift, you’ll be responsible for ensuring everything runs seamlessly. You’ll plan shift patterns and activities in collaboration with other managers, and at the end of your shift, you’ll do a thorough handover to the next manager.

We’ll provide the time and space needed to do all that properly. When our teams work well together, our customers notice.

Who you are

This role is a great way to start your management career in retail or to develop existing skills. Our customers seek that something extra, and your ability to guide, motivate, and inspire your team will be key to achieving this.

Our structure ensures management presence across all opening hours, so customers and colleagues can ask for help or offer solutions when needed. You’ll be responsible for making everything as good as it can be. We are an award-winning, diverse employer, and you’ll nurture a team where everyone feels supported to be themselves.

How you can develop

Joining us, you’ll receive a clear induction and training plan tailored to your needs, built alongside your manager. They will support and coach you to deliver great performance and develop your skills.

There are many opportunities to stretch and grow; just let us know when you’re ready to take on more. Remember, you’ll be part of the Sainsbury’s family with endless options.

What we’ll give you

Your salary will depend on your experience, store size, complexity, and location. We also offer a range of benefits, including:

• Nightshift premium - up to £4,500 annually for eligible roles
• 4-night workweek for full-time nightshift managers
• 10% discount at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury’s on Fridays and Saturdays, and 15% at Argos every payday
• Free food and hot drinks in stores
• Generous holiday, maternity, and paternity leave
• Pension scheme with 4-7% employer contributions
• Sainsbury’s share scheme for investment at discounted rates
• Wellbeing support including counseling and legal advice
• Colleague networks for support and development
• Cycle to Work scheme for bikes and cycling equipment
• Special offers on gym memberships, holidays, vouchers, and more

Click ‘apply’ to start your Sainsbury’s journey.