Customer Advisor: Relationship Builder & Sales Support

Confidential; Greater London; Hybrid; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

25 days annual leave + Bank Holidays

Hybrid working after training

Quarterly team events

Modern Wimbledon office

Development opportunities

Mon-Fri, 9:00am-5:00pm

Job summary

Confidential is seeking a Customer Services Executive in Wimbledon to join a friendly, growing team. You’ll handle enquiries by phone, email and web, provide helpful advice and support the sales team, with hybrid working after initial training and hours 9:00am to 5:00pm. Start ASAP with a salary of £26-30k and a clear path for development.

The role offers 25 days’ leave, quarterly social events, a modern central Wimbledon office and a supportive team focused on great customer experience.

Qualifications

• Excellent communication skills, both written and verbal.
• Ideally from a training or delivery background.
• Strong organisational skills and attention to detail.
• Customer service or sales support experience.
• Confident using Microsoft Office, particularly Word and Excel.
• Proactive, positive and team-focused approach.
• Ability to prioritise workload and meet deadlines.

Responsibilities

• Responding to customer enquiries via phone, email and website.
• Providing helpful, accurate and professional advice to customers.
• Following up on enquiries to maximise sales opportunities.
• Processing customer orders and maintaining CRM records accurately.
• Supporting the sales team with outbound campaigns and lead generation.
• Building strong relationships with new and existing customers.
• Ensuring excellent customer service at every stage of the journey.
• Working closely with internal teams to deliver a seamless customer experience.

Skills

Excellent communication

Training background

Delivery background

Organisational skills

Customer service experience

Sales support experience

Microsoft Word

Microsoft Excel

Proactive mindset

Team-focused approach

Tools

Microsoft Word

Microsoft Excel

Job description

Confidential is seeking a Customer Services Executive in Wimbledon to join a friendly, growing team. You’ll handle enquiries by phone, email and web, provide helpful advice and support the sales team, with hybrid working after initial training and hours 9:00am to 5:00pm. Start ASAP with a salary of £26-30k and a clear path for development.

The role offers 25 days’ leave, quarterly social events, a modern central Wimbledon office and a supportive team focused on great customer experience.