Hybrid Customer Advisor & Sales Support Specialist

Office Angels; Wimbledon; Hybrid; GBP 26,000 - 30,000; Full time

Benefits offered by this job

25 days annual leave

Hybrid working after training

Quarterly team social events

Modern Wimbledon office

Job summary

Office Angels in Wimbledon is seeking a Customer Advisor to support customers via email, phone and web enquiries while delivering an exceptional experience. Start ASAP with a 9:00am–5:00pm schedule and hybrid working after training.

You will build relationships, process orders, and help the sales team with campaigns, while using Word and Excel to keep CRM records up to date. Join a friendly, expanding team in a modern central Wimbledon office with great transport links and development

Qualifications

• Excellent written and verbal communication.
• Experience in customer service or sales support.
• Strong organisation and attention to detail.
• Proactive, team-focused with ability to meet deadlines.

Responsibilities

• Respond to customer enquiries by phone, email and website.
• Provide helpful, accurate and professional advice to customers.
• Follow up on enquiries to maximise sales opportunities.
• Process customer orders and maintain CRM records accurately.
• Support the sales team with outbound campaigns and lead generation.
• Build strong relationships with new and existing customers.
• Ensure excellent customer service at every stage of the journey.
• Work closely with internal teams to deliver a seamless customer experience.

Skills

Communication skills

Training background

Organisational skills

Customer service experience

Microsoft Word

Microsoft Excel

Tools

Microsoft Word

Microsoft Excel

Job description

Office Angels in Wimbledon is seeking a Customer Advisor to support customers via email, phone and web enquiries while delivering an exceptional experience. Start ASAP with a 9:00am–5:00pm schedule and hybrid working after training.

You will build relationships, process orders, and help the sales team with campaigns, while using Word and Excel to keep CRM records up to date. Join a friendly, expanding team in a modern central Wimbledon office with great transport links and development