Customer Advisor - Flexible Hours, Fast-Paced Retail

Retail; Greater London; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Discount card

Free food & hot drinks

Generous holiday entitlement

Pension

Sainsbury’s share schemes

Shopping discounts

Wellbeing support

Job summary

Argos in the United Kingdom is seeking a Customer Advisor to deliver a great shopping experience by providing excellent service at the tills, on website screens on the shopfloor and at the collection counter. You will assist customers, take payments, explain financial service options, process refunds, and work flexibly as part of a fast-paced team in-store.

You will build product knowledge, support on the shop floor, and help customers with questions while staying adaptable and eager to learn

Qualifications

• Provide excellent customer service at tills, on shop floor and at collection counter.
• Take payments and process refunds; explain financial service options where applicable.
• Build product knowledge to offer accurate recommendations and assist customers.

Responsibilities

• Deliver friendly, helpful assistance to customers and colleagues.
• Assist customers with questions and guide them to the right products.
• Support on the shop floor and in the stock area as needed.
• Keep knowledge of promotions and services up-to-date to enhance shopping experience.

Skills

Customer service

Cash handling

Upselling & cross-selling

Team player

Adaptability

Digital tools

Tools

POS system

Shop floor displays

Job description

Argos in the United Kingdom is seeking a Customer Advisor to deliver a great shopping experience by providing excellent service at the tills, on website screens on the shopfloor and at the collection counter. You will assist customers, take payments, explain financial service options, process refunds, and work flexibly as part of a fast-paced team in-store.

You will build product knowledge, support on the shop floor, and help customers with questions while staying adaptable and eager to learn