Customer Advisor (Christmas)

All Jobs Pro Ltd; Shrewsbury; On-site; GBP 12,000 - 18,000; Full time

Job summary

All Jobs Pro Ltd in the United Kingdom is seeking a Temporary Customer Advisor to join our festive team from 2 November to 30 December 2026. You will help customers discover Neals Yard Remedies skincare and wellness products, sharing stories about the brand and delivering warm, high-touch service in a busy retail setting.

Look for someone friendly with strong relationship-building and excellent customer service.

Qualifications

• Excellent customer service skills
• Ability to build great relationships with customers
• Strong communication and interpersonal skills
• Team player with a positive attitude

Responsibilities

• Assist customers with product selection and enquiries
• Provide warm, high-touch service in a busy retail environment
• Share product knowledge and brand stories to guide purchases
• Support sales opportunities and build lasting customer relationships

Skills

Customer service

Communication

Relationship building

Teamwork

Learnability

Job description

We're starting our countdown to Christmas 2026 Are you passionate about beauty, wellness and a natural at building rapport with customers. You will become an integral part of our team, on the build up to Christmas 2026. As our Temporary Customer Advisor, you'll be joining a friendly team making the connection between Neals Yard Remedies and our customers at this special time of year. This is a great time to work with our fun and collaborative team, who thrive on providing a high touch customer service.

You'll be supporting them in maximising sales opportunities, using your warm and caring approach, to build lasting relationships with a customer inspired approach.

You will learn from our knowledgeable and friendly team who are passionate about sharing their experience on skincare, our products, wellness, and therapies, giving expert advice to guide customers in finding the best products for their needs.

You'll be a real people person, able to handle ever changing priorities with ease, naturally friendly and approachable with a caring attitude and comfortable to demonstrate products.

This is the perfect opportunity to showcase your ability to tell stories and bring our beautiful products to life.

These contracts will run from 2nd November to 30th December 2026

What you'll have:

• You'll be friendly and approachable with a passion to learn
• Confident with the ability to build great relationships
• Excellent customer service skills
• Strong knowledge, skills and experience in a busy environment
• A positive 'can do' attitude
• Passion for and/or knowledge of beauty, skincare, wellness, and natural therapies is desirable.
• A great team worker who is inspired to deliver great results.

Able to work flexible hours as required, including weekends