Customer Advisor (Christmas)

West Sussex; Brighton; Hybrid; GBP 12,000 - 17,000; Full time

Job summary

Neals Yard Remedies is seeking a Temporary Customer Advisor to support the busy Christmas period in Brighton. You will engage with customers, demonstrate skincare products, and provide expert advice to help them find the best items.

Join a friendly team and contribute to high-touch service, maximise sales opportunities, and build lasting customer relationships during the festive build-up.

Qualifications

• Friendly and approachable with a passion to learn.
• Confident with the ability to build great relationships.
• Strong knowledge, skills and experience in a busy environment.
• Positive 'can do' attitude.
• Passion for and/or knowledge of beauty, skincare, wellness and natural therapies is desirable.
• Great team worker who is inspired to deliver great results.

Responsibilities

• Support customers during the festive period and maximise sales opportunities.
• Provide expert skincare advice and demonstrate products to customers.
• Build lasting relationships with customers through a warm, caring approach.
• Work as part of a friendly team to deliver high-touch service.

Skills

Customer service

Relationship-building

Communication skills

Team player

Sales awareness

Job description

Helping people find jobs in the local area since 2008

We're starting our countdown to Christmas 2026

Are you passionate about beauty, wellness and a natural at building rapport with customers. You will become an integral part of our team on the build up to Christmas 2026.

As our Temporary Customer Advisor, you'll be joining a friendly team making the connection between Neals Yard Remedies and our customers at this special time of year. This is a great time to work with our fun and collaborative team, who thrive on providing a high touch customer service.

You’ll be supporting them in maximising sales opportunities, using your warm and caring approach, to build lasting relationships with a customer inspired approach.

You will learn from our knowledgeable and friendly team who are passionate about sharing their experience on skincare, our products, wellness, and therapies, giving expert advice to guide customers in finding the best products for their needs.

You’ll be a real people person, able to handle ever changing priorities with ease, naturally friendly and approachable with a caring attitude and comfortable to demonstrate products.

This is the perfect opportunity to showcase your ability to tell stories and bring our beautiful products to life.

These contracts will run from 2nd November to 30th December 2026

What you'll have:

• You'll be friendly and approachable with a passion to learn
• Confident with the ability to build great relationships
• Strong knowledge, skills and experience in a busy environment
• A positive 'can do' attitude
• Passion for and/or knowledge of beauty, skincare, wellness, and natural therapies is desirable.
• A great team worker who is inspired to deliver great results.