Customer Advisor

B&Q; Weston-super-Mare; On-site; GBP 14,888 - 21,204; Part time

Benefits offered by this job

Competitive salary

Award-winning pension scheme

Employee Assistance Programme

Shopping discounts

6.6 weeks holiday

Job summary

A leading home improvement retailer in Weston-super-Mare is seeking a Customer Advisor to work part-time, helping customers improve their homes. Responsibilities include providing expert advice, managing inventory, and ensuring the store is presentable. Ideal candidates should be friendly, enthusiastic about home improvement, and possess strong customer service skills. Along with a competitive salary, the company offers a robust benefits package including an award-winning pension scheme and well-being programs.

Qualifications

• Friendly and enthusiastic about home improvement.
• Good communication skills and sales abilities.
• Ability to work flexible shifts including weekends and evenings.

Responsibilities

• Guide customers through home improvement projects.
• Manage inventory and set up displays.
• Provide excellent customer service.

Skills

Customer service

Sales

Team player

Job description

Permanent Contract

Shifts available: Monday, Wednesday & Friday 4.30pm-10pm, Weekends 7am-8pm

UK Notional hourly rate: £13.10 per hour

B&Q Weston‑Somer­shire

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

Overview

Customer Advisor – part time, 20 hours per week, permanent contract. Work as an expert advisor and guide customers through their home‑improvement projects. Responsibilities include sales, managing stock, setting up displays and ensuring the store looks great. Training in paint‑mixing and cutting timber will be provided, but excellent customer service is the primary goal.

What We Need

• Friendly, outgoing and enthusiastic about home improvement.
• Good at customer service and sales.
• Able to work on a rota that includes weekends, evenings and bank holidays.
• Team‑player who embraces new technology and ways of working.

What’s in it for me?

We are committed to diversity and inclusion. You’ll have access to networks that support our colleagues and allies, and you’ll benefit from a range of well‑being programmes. The benefits package includes a competitive salary, an award‑winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague well‑being benefits and generous breaks.

So we can support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.