Customer Advisor

B&Q; Tees Valley; On-site; GBP 14,445 - 20,573; Part time

Benefits offered by this job

Award-winning pension scheme

Generous holiday allowance (6.6 weeks)

Employee Assistance Programme

Colleague wellbeing benefits

Shopping discounts

Job summary

A leading home improvement retailer is seeking a part-time Customer Advisor in Tees Valley. In this role, you will assist customers with home improvement projects while managing stock and ensuring an inviting store atmosphere. Ideal candidates are friendly, outgoing, and eager to learn new skills. This position includes training opportunities and access to a comprehensive benefits package, including a competitive salary and wellness programs.

Qualifications

• Friendly and outgoing personality with a commitment to customer service.
• Willingness to expand skills through training and using new technology.
• Ability to work flexible hours including weekends and evenings.

Responsibilities

• Provide expert customer advice on home improvement projects.
• Manage stock, set up displays, and maintain store aesthetics.
• Offer training in paint-mixing and timber cutting.

Skills

Customer service orientation

Teamwork

Eagerness to learn

Flexibility

Job description

Overview

Customer Advisor
Part time - 20 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - 10.00pm
UK Notional hourly rate £ 12.71 per hour
B&Q Stockton

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

What’s the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What We Need

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What’s in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.