Customer Advisor

B&q; Exeter; On-site; GBP 17,192 - 17,881; Part time

Job summary

An established industry player is seeking a part-time Customer Advisor to join their team in Exeter. This role is perfect for those who are passionate about home improvement and enjoy helping others. As a Customer Advisor, you will inspire customers with your expertise, manage stock, and ensure the store maintains an inviting atmosphere. Your friendly demeanor and eagerness to learn will make you a valuable asset as you adapt to a flexible schedule that includes weekends and evenings. This is an exciting opportunity to be part of a dynamic team dedicated to enhancing customers' homes.

Qualifications

• Strong customer service skills and a passion for home improvement.
• Ability to manage stock and set up displays effectively.

Responsibilities

• Advise customers on home improvement projects and provide excellent service.
• Manage stock and ensure the store is visually appealing.

Skills

Customer Service

Teamwork

Adaptability

Home Improvement Knowledge

Job description

Customer Advisor

Part time - 19 hours per week

3 Month Fixed Term Contract

Shifts available Monday - Sunday, 7.00am - 10.00pm

UK Notional hourly rate £12.48 per hour* (Inclusive of an £0.27 per hour, store specific location allowance)

B&Q Exeter

*Raising to £12.98 per hour from 1st April (Inclusive of an £0.27 per hour, store specific location allowance)

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

As a Customer Advisor, you will:

1. Become an expert advisor and inspire customers in their home improvement projects.
2. Manage stock, set up displays, and ensure the store looks great.
3. Provide excellent customer service and assist with paint-mixing and cutting timber.
4. Work as part of a team, adapting to a flexible rota that includes weekends, evenings, and bank holidays.

Happy to help, eager to learn, and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working.