Customer Advisor - Nights Stock Flow

B&q; Kidderminster; On-site; GBP 16,820 - 17,509; Full time

Job summary

An established industry player is seeking a Customer Advisor to join their team on a 3-month fixed-term contract. This role is perfect for someone who is eager to learn and passionate about home improvement. As a Customer Advisor, you will inspire customers, manage stock, and ensure the store is visually appealing. You will receive training in paint-mixing and timber cutting, enhancing your skills while providing exceptional service. Join a friendly and dynamic team where your contributions will make a real difference in helping customers create their dream homes.

Qualifications

• Passionate about home improvement and eager to learn.
• Friendly and outgoing with a strong customer focus.

Responsibilities

• Provide exceptional customer service and advice.
• Manage stock and set up displays in the store.

Skills

Customer Service

Teamwork

Flexibility

Home Improvement Knowledge

Job description

Customer Advisor - Nights Stock Flow

3 Month Fixed Term Contract

Shifts available Monday - Sunday, 7.00am - 10.00pm

UK Notional hourly rate £12.21 per hour (Plus an additional £2 per hour between 10pm - 5am)

B&Q Kidderminster

*Raising to £12.71 per hour from 1st April (Plus an additional £2 per hour between 10pm - 5am)

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

As a Customer Advisor, you will:

1. Become an expert advisor and an inspiration to customers.
2. Get to know every customer and their home improvement projects.
3. Manage stock, set up displays, and ensure the store looks great.
4. Provide exceptional customer service.
5. Receive training in paint-mixing and cutting timber.

We are looking for someone who is:

1. Happy to help, eager to learn, and passionate about home improvement.
2. Friendly and outgoing, with a desire to assist others.
3. Willing to expand skills using new technology and learning new ways of working.
4. A great team player, flexible enough to work on a rota that includes weekends, evenings, and bank holidays.