Customer Advisor

B&Q Limited; Salisbury; On-site; GBP 18,000 - 19,000; Part time

Job summary

B&Q Salisbury is recruiting a Customer Advisor for a part-time, 10 hours per week role on a 3-month fixed-term contract. You will be the face of the store, helping customers, managing stock, and keeping displays appealing, with a focus on excellent service.

Shifts run Monday to Thursday from 4pm to 8pm, and you can learn skills such as paint-mixing and timber cutting while delivering great customer experiences. Competitive hourly rate applies.

Qualifications

• Friendly and outgoing, enjoys helping others.
• Willing to learn new technologies and processes.
• Team player with availability for weekends, evenings and bank holidays.

Responsibilities

• Provide expert customer advice and guide customers.
• Help with stock management, displays, and store presentation.
• Opportunity to be trained in paint-mixing and timber cutting.

Job description

Overview

Customer Advisor Pricing

Part Time - 10 hours per week

3 Month Fixed Term Contract

Shifts available Monday - Thursday, 4pm - 8pm

UK Notional hourly rate £13.37 per hour (Inclusive of an £0.27 per hour, store specific location allowance)

B&Q Salisbury

We believe anyone can improve their home to make life better. Every day, we give our millions of customers theideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.

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