Customer Advisor

B&q; West Devon; On-site; GBP 16,820 - 17,509; Part time

Job summary

An established industry player is seeking a Customer Advisor to join their team. In this part-time role, you will engage with customers, providing expert advice and inspiration for their home improvement projects. Your responsibilities will include managing stock, setting up displays, and ensuring a welcoming store environment. This position offers the chance to develop your skills in a supportive atmosphere, where your passion for home improvement will shine. If you are friendly, outgoing, and eager to learn, this role is perfect for you!

Qualifications

• Eager to learn and help customers with home improvement.
• Strong team player and willing to work flexible hours.

Responsibilities

• Become an expert advisor and inspire customers.
• Focus on sales, manage stock, and set up displays.
• Deliver exceptional customer service and training.

Skills

Customer Service

Sales Skills

Teamwork

Flexibility

Home Improvement Knowledge

Job description

Customer Advisor

Part time - 20 hours per week

3 Month Fixed Term Contract

Shifts available Monday - Sunday, 7.00am - 10.00pm

UK Notional hourly rate £12.21 per hour*

B&Q Camborne

*Raising to £12.71 per hour from 1st April

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

As a Customer Advisor, you will:

1. Become an expert advisor and an inspiration to customers.
2. Get to know every customer and their home improvement projects.
3. Focus on sales, manage stock, set up displays, and ensure the store looks great.
4. Receive training in paint-mixing and cutting timber.
5. Deliver truly great customer service.

To succeed in this role, you should be:

1. Happy to help, eager to learn, and a bit obsessed with home improvement.
2. Friendly and outgoing, thriving on helping others.
3. Willing to expand your skills using new technology and learning new ways of working.
4. A great team player, flexible enough to work on a rota that includes weekends, evenings, and bank holidays.