Customer Activation Manager- FTC 12 Months

Mars; Aylesbury; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Company bonus

Mars University

Learning & development support

Job summary

Mars in the United Kingdom is seeking a Commercial Activation Lead to translate customer needs into compelling activation proposals. You will own the UK & IRL activation plan, align delivery, and manage budgets, partnering with Sales, Marketing, and Supply to land initiatives.

You will build external tool kits and selling materials, manage third-party agencies, and drive shopper engagement across in-store and online channels, delivering measurable value to retailers.

Qualifications

• Commercial/sales/marketing experience required.
• Proven ability to influence customers of all sizes.
• Experience leading cross-country teams to deliver results.

Responsibilities

• Represent the customer's needs internally and build them into activation proposals.
• Own UK & IRL activation plan: alignment, delivery & execution.
• Own UK TRC budget for assigned accounts, from allocation to stewardship.
• Define/design/deliver internal deployment content and external tool kits for selling.
• Manage 3rd party agency relationships.
• Collaborate with Sales, Marketing, Finance and Supply to execute initiatives.
• Execute the Activity Plan to engage shoppers in-store and online.
• Evaluate executions with learnings and recommendations for future applications.
• Champion value creation within customer marketing.

Skills

Commercial experience

Relationship building

Cross-country leadership

Influencing stakeholders

Job description

This job is with Mars, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community.

Job Description:

• Represent the customer's needs internally and build them into our activation proposals
• Ownership for UK& IRL activation plan - alignment, delivery & execution of the plan - including priority choices.
• Ownership for the UK TRC budget for the accounts responsible for - from agreeing allocation, to management/stewardship of the budget.
• Ownership to define/design/deliver the content required for internal deployment meetings, and own the design & delivery of all external tool kits and selling materials.
• Ownership to 3rd party agency relationships.
• Work with our agencies to develop and execute bespoke customer solutions which contribute to the retailer's own strategies.
• Work cross-functionally with Sales, Marketing, Activity Management, Finance, Corporate Affairs and Supply to create and execute initiatives.
• Execute the Activity Plan with our customers, landing points of interruptions across the shopper journey to engage shoppers, instore and online.
• Evaluate executions with clear learnings and recommendations for future applications.
• Champion value creation within customer marketing.

What do we need from you?

Commercial (sales, marketing, category, customer marketing) experience, and demonstrated ability to develop strong and impactful internal and external relationships and influence customers of all sizes. Strong track record of developing and executing visions and strategies with the ability to inspire and lead a complex, cross country team/structure to consistently deliver business results. Ability to navigate complex situations and challenge the status quo with a can-do attitude. Self-reliant, decisive, and resilient and able to respond and adapt to a fast moving, swiftly changing environment, which will also itself be new in the initial period.

What can you expect from Mars?

• Work with diverse and talented Associates, all guided by the Five Principles.
• Join a purpose driven company, where we're striving to build the world we want tomorrow, today.
• A strong focus on learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.